Privacy Policy

Effective Date: May 1, 2023

Thank you for choosing Canfone, Canada’s favorite Internet Service Provider. This Privacy Policy outlines how we collect, use, store, and most importantly protect your personal information.
We do not sell or rent your personal information to third parties for marketing purposes. By using our services, you consent to the practices described in this policy below.

1. Information Collection

We may collect the following types of personal information from you:

• Name, address, email address, phone number, and other contact details.
• Payment information, such as credit card details or bank account numbers.
• Browsing history, IP addresses, and device information.
• Usage data related to your interaction with our services.

2. Purpose of Collection

We collect your personal information for the following purposes:

• Providing and maintaining internet services.
• Billing and processing payments.
• Responding to customer inquiries and providing support.
• Managing and improving our network and services.
• Delivering personalized experiences and recommendations.
• Communicating with you about service updates, promotions, and offers.

3. Data Usage and Sharing

We use the collected information for the purposes mentioned above. We may also share your personal data with third parties in the following situations:

• With service providers and business partners who process data on our behalf or provide services to support our operations (e.g., payment processors, customer support providers).
• When required by law, such as to comply with a subpoena, court order, or other legal process.
• To protect our rights, property, or safety, and that of our customers or others.
• In the event of a merger, acquisition, or sale of all or a portion of our assets, where your personal information may be transferred to the acquiring entity.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When personal information is no longer needed, we securely delete or anonymize it.

5. Security Measures

We are committed to protecting your personal information and have implemented security measures to prevent unauthorized access, disclosure, alteration, or destruction of data. These measures include physical, technical, and administrative safeguards, such as encryption, firewalls, access controls, and regular security assessments.

While we strive to protect your personal information, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you acknowledge and accept any associated risks.